Modern Workplace - Observabilité IT et DEXResponsabilités principales
Concevoir des dashboards adaptés aux différents publics (CoDir, support, exploitation, métiers)
Mesurer et piloter l’expérience utilisateur (DEX Score, performance, usage, ROI)
Analyser les incidents et anticiper les problèmes (signaux faibles, root cause analysis)
Mettre en place des alertes proactives
Collaborer avec les équipes IT et métiers pour traduire les besoins en KPIs
Livrables attendus
Dictionnaire des KPIs
Dashboards opérationnels et exécutifs
Reporting régulier de la santé IT
Matrice d’alertes
Environnement technique
Windows 11 (expert)
Outils DEX / observabilité (idéalement Lakeside / SysTrack)
Power BI / outils de data visualisation
SQL / KQL / scripting
Intune (confirmé)
Référent analytique du programme d’observabilité IT, vous transformez la télémétrie des postes Windows 11 en indicateurs clairs pour piloter et améliorer l’expérience utilisateur (DEX).
𝐀𝐩𝐭𝐞𝐧𝐢𝐚 – 𝐘𝐨𝐮𝐫 𝐄𝐱𝐩𝐞𝐫𝐭 𝐈𝐓 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐅𝐢𝐫𝐦 Aptenia is a specialized recruitment agency designed to meet the specific needs of companies seeking top talent. Based in London, Paris, and Lyon, we position ourselves as a key player in sourcing rare and strategic profiles. Our mission is to help clients achieve their hiring goals, reduce vacancy downtime, and maximize productivity by quickly finding the right talent. We are committed to building a service that values expertise and understands business challenges. With a proven network of qualified candidates, we connect top technical experts with fast-growing tech companies. 💻 𝐎𝐔𝐑 𝐈𝐓 & 𝐓𝐄𝐂𝐇 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 🔒 𝐂𝐲𝐛𝐞𝐫𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 : Risk management, infrastructure protection, and information system security. ☁️ 𝐂𝐥𝐨𝐮𝐝 : Migration, architecture, and infrastructure optimization (AWS, GCP, Azure). 📊 𝐃𝐚𝐭𝐚 𝐒𝐜𝐢𝐞𝐧𝐜𝐞 & 𝐌𝐚𝐜𝐡𝐢𝐧𝐞 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 : Big Data, analytics, artificial intelligence, and machine learning engineering. 🤖 𝐀𝐫𝐭𝐢𝐟𝐢𝐜𝐢𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 : Automation, deep learning, and AI solutions. ⚙️ 𝐄𝐑𝐏/𝐂𝐑𝐌 : Expertise in SAP, Salesforce, and Microsoft Dynamics. We recruit within the top 1% to 3% of talent in France, offering a modern and efficient recruitment approach that enables companies to sustain growth and profitability. By choosing Aptenia, you gain a tailor-made approach and a strategic partner to build high-performing and long-lasting teams.