3rd Line Support Engineer

Description du poste

3rd Line Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh)

• Do you want to be an exceptional 3rd line support engineer that gets heavily involved with final escalations in a dynamic, growing team?
• Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
• Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?

You'll be working with a superb, fast growing Managed Service Provider working alongside their support team as a point of escalation for the 1st  & 2nd line engineers. There is a direct roadmap from a career progression point of view & they're a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture

Primary Responsibilities:

• Technologies: experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cyber
• Resolving Incidents: Resolved technical problems passed on from 2nd line.
• Keep Systems Running Smoothly: Do regular updates, fix network problems, and apply patches.
• Help Users: Support staff with any problems using their hardware, software, or internet.
• Work with the Team: Support the wider 3rd line support team and help with bigger technical problems or projects.
• Documentation: Log issues, how they were fixed, and any system changes.

We are looking for an impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology.

3rd Line Support Engineer (Azure, 365, Networking, Cyber)  - £40,000 - £50,000 - hybrid (1 day wfh)